I can’t finalize the payment of my online order, what to do?

Before clicking on the payment button, check that you have: informed all fields with a red star, chose the right shipping or retrieval mode, chosen your payment method (bank card or paypal in the event of shipping) and checked for acceptance of general conditions. When you access the payment modules, whether it is Monetico for the bank card or Paypal, inform all the elements requested by our partners. Above all, take care to type the right figures for your credit card, including the expiration date and the security code. In most cases, you will need to validate payment via your bank’s security system (an SMS with a code, connection to your account, etc.). When payment is validated on the Monetico or Paypal interface, do not leave the page without having returned to the recorded order message on our website. If, although having respected all these steps, you still cannot make the payment, do not hesitate to contact us.