Frequently asked questions

Do you have a question about Galerie Robillard and how it works? You will surely find the answer here! If questions persist, do not hesitate to contact us directly, via the form, the chat or by phone.

What type of framing do you offer?

Our frames are all in raw oak with glass and if necessary passe-partout. All formats are standard (30 x 40 cm, 40 x 50 cm, etc.) and chosen according to the dimensions of the work. The passe-partout are off white. We do not offer other framing formulas. If you have specific requests, we recommend the services of a professional framer.

Are the artworks of event exhibitions sold framed?

The artworks of event exhibitions are sold framed (with additional cost) only in the context of a retrieval on site. In case of shipping, the works will be deframed before sending.

Are the artworks shipped/sold framed?

Excluding otherwise mentionned on the product page, none of our works are shipped framed. If you wish to have your work framed during a retrieval on site, please point it out in advance. The price will be communicated to you according to the dimensions of the frame.

Can I have the artwork(s) ordered framed if I chose the “retrieval on-site” ?

In the event of retrieval of your order in our offices, we can indeed frame your work, with an additional cost which will be communicated to you according to the size of the frame. In any case, you must notify us before your retrieval, so that we have time to prepare the supervision. Our frames are all in raw oak with glass and if necessary a passe-partout. All formats are standard (30 x 40 cm, 40 x 50 cm, etc.)